Description

Since 2002, Coretec Solutions has provided world class complaints management and quality solutions to industry and government. The team of complaints, quality and technology experts put together their 40 + years of expertise in customer services and quality assurance to create Complaints Pro.Our cloud-based software enables our clients easily implement effective complaints management and drive quality assurance and continuous improvements by: Centralizing complaints management Avoiding time consuming duplication and rekeying of information Decreasing response times for both consumers and internal staff Keeping your reputation spot-less Using reports and dashboards to measure results Growing your company from insights gathered from complaints and recommendations Complaints Pro has additional features for government, car rental and food manufacturing industries that solve several complaints management problems unique to them.Our team is focused on client satisfaction and achieving results. We have had the opportunity to work with companies large and small throughout around the world.Don’t settle for just managing complaints. Record, Resolve and Report is not enough. Go beyond that. Use customer insight to grow your company and continue to improve.